CBI · Client information
Privacy information
How this hub handles information, and where to get help with privacy questions.
1. Scope and contact
This notice covers the CBI client hub at www.cbidog.com and explains how to raise privacy questions about the CBI workspace at app.cbidog.com. Canine Business Intelligence is a Growth Impact Group LLC venture. Contact hello@growthimpactgroup.com for privacy questions or requests.
The main marketing website at caninebusinessintelligence.com has its own published privacy policy, including information about its diagnostic, enquiry forms and advertising measurement.
2. Information on this client hub
This hub provides links and informational pages. It has no enquiry form, checkout, advertising pixel or analytics script added by CBI. It does not request your login credentials; the client-login link takes you to the separate CBI workspace.
Our hosting and security providers may process technical information such as IP address, browser, requested page and access logs to deliver and protect the website. Fonts are loaded from Google Fonts, which may receive the technical information needed to serve those fonts.
3. Information you choose to send
If you contact us by email, we receive your email address, message and any information or attachments you include. We use this information to respond, administer the business relationship, provide support and keep relevant business records. Please do not send passwords or unnecessary sensitive information by email.
4. Client workspace and business records
The CBI workspace uses HighLevel. Account, contact, conversation and other business records may be processed to provide the functions enabled for your account. Connected providers depend on your service and configuration.
When a client business supplies its customer information, the client’s agreement with us, instructions and applicable data-processing terms govern our work with those records. If you are a customer of a business using CBI, contact that business about its use of your information. You may also contact us if you need help identifying the appropriate contact.
6. Your choices and requests
You can contact us to request access to, correction of or deletion of personal information, or to exercise other rights that apply in your location. We may need to verify your identity and whether we or a client business are responsible for the information before responding.
You can unsubscribe from marketing emails through the link in the email or by contacting us. Merely viewing this hub or using the client-login link does not enroll you in marketing communications. Necessary account and service communications may still be sent.
7. Retention and security
We retain information for as long as reasonably necessary for the purposes for which it is processed, including service delivery, legitimate recordkeeping and legal obligations. Client-data retention and handover are also subject to the relevant service agreement.
We use reasonable organizational and technical safeguards. No internet service can guarantee absolute security. Tell us promptly if you suspect an account or data-security issue.
8. External services and international processing
Following a link to the main CBI website, a booking service, the client workspace or another provider takes you to a separate service. Relevant provider policies and contractual arrangements apply to those services. Providers may process information in countries other than your own, subject to applicable obligations and safeguards.
9. Children
This business website is not intended for children, and we do not knowingly collect personal information from children through it.
10. Updates
We may update this notice when our services or practices change. The date above shows the latest revision. For questions about this notice or your information, email hello@growthimpactgroup.com.